Client Feedback about my custom stained glass products.
I strive to exceed client expectations, especially for my custom work, by:
offering a range of design suggestions,
listening to client feedback about what they like,
and an attention to detail during construction.
The following feedback, from client's emails, is presented with their permission.
I tried to take samples from across the country.
"Received everything just fine and it looks great! I just hope to get it hung
for the holidays! It was very nice doing business with you and I was very impressed with the way you explain everything and use the web to display photos, plans etc."
from Albert in Falls Church, VA
"Just wanted to let you know that your package arrived (safely) a day early. Your craftsmanship is top notch! The panels are awesome ... your work exceeded my expectations."
from Greg in Reno, NV
"We have just finished putting in the three windows and they look wonderful. We think we will have to upgrade the rest of the room just to keep up. The windows are absolutely perfect. You did a fabulous job. They let in the light, but block the neighbor's house. They are just gorgeous.
... Your work was fantastic. The windows are the first thing everyone who comes into our home comments on."
from Jennifer in Sacramento, CA
"It was nice meeting you in person and having dinner together. I got to put the panels up that night, and they look great. They have added a lot of ambience and color to the room.
... We truly love the panels and everyone that sees them is very impressed."
from KR in Barry, IL
"I wanted you to see the installed glass. Your window is great and gets positive comments from all who present at the front door."
from Bob in Carmichael CA
"Just wanted to thank you again. I love the window and I can't wait to get it installed. I am going to have the best house on the block!"
from Patricia in Baltimore, MD